(228) 475-0300 [email protected] 4320 McInnis Avenue, Moss Point, MS 39563
Your information

Delete my data.

How to ask the City of Moss Point to delete your account and the information tied to it, what we can delete right away, and what Mississippi law requires us to keep.

Who this is for

City of Moss Point website and mobile app.

This page covers the City of Moss Point mobile app for Android and iPhone, and every City service website: job applications, Parks and Recreation registration, issue reporting, public records requests, volunteer sign ups, and the community calendar. The app carries city alerts, issue reporting, job applications, and events; the other services live on the City's websites. One request here covers all of them.

You do not need an account to use the City of Moss Point app. Accounts exist only on some City service websites, such as Parks and Recreation registration and the Career Hub, and only if you chose to create one.

How to ask

Three steps.

  1. Email the City Clerk at [email protected] with the subject line Delete my data. You can also call (228) 475-0300 or come by City Hall at 4320 McInnis Avenue.
  2. Tell us what to delete. Include the name, email address, and phone number you used, and say which service it was: the mobile app, Parks and Recreation, the Career Hub, an issue report, or all of them. If it was an issue report, the reference number from your confirmation email helps us find it faster.
  3. We confirm. The City will confirm your request by email, delete what the law allows us to delete, and tell you plainly if any part of it must be kept and for how long.

There is no charge, and you do not have to explain why.

What gets deleted

Deleted on request.

These are not public records, so the City deletes them when you ask:

  • Your account on a City service website, including the login itself and your saved profile details on Parks and Recreation registration or the Career Hub.
  • Your notification token from the mobile app. This is the anonymous code that lets the City send alerts to your phone. It is not tied to your name. You can also remove it yourself at any time by turning off notifications in the app, or by uninstalling the app.
  • Your saved list of tracked reports in the app. This list lives on your own phone, so uninstalling the app removes it.
  • Email subscriptions to City newsletters or notices.
What we must keep

Records Mississippi law requires the City to hold.

Some of what you send the City becomes a public record. State law sets how long we keep those, and a deletion request cannot shorten it. The periods below come from the State of Mississippi Records Retention Schedules for Municipalities, issued by the Department of Archives and History under Section 39-5-9 of the Mississippi Code. When the period ends, the record is destroyed.

  • Job applications, if you were not hired (Applicant Records, GSL 05 06): kept two years after the final decision on the position.
  • Job applications, if you were hired (Personnel File, GSL 05 01a): kept as part of your personnel file for seven years after employment ends.
  • Parks and Recreation registrations (Recreation and Registration Records, GSL 18 23): kept six years. These include emergency contacts and any consent forms for minors.
  • Issue reports handled by a work crew (Work Orders, GSL 14 01): kept three years after the release of the audit.
  • Code enforcement complaints resolved with no fine (Code Enforcement Files, No Fine, GSM 10 05): kept one year.
  • Public records requests and any records tied to legal action, an audit, or an open investigation are kept for as long as that matter and its own retention period require.

These are minimums set by the State. If a record is part of an open case, an audit, or litigation, the City holds it until that matter closes.

Contact us

Send your request here.

The Office of the City Clerk handles deletion requests for the City of Moss Point website and the City of Moss Point mobile app.

Office
City Clerk, City of Moss Point
Address
4320 McInnis Avenue, Moss Point, MS 39563

For how the City collects and uses information generally, see the Privacy Policy.

Open government

Your information, handled with care.

The City of Moss Point keeps what the law requires, deletes what it does not, and tells you which is which. Looking for a service or a way to reach a department?